I've had mine for about 2 months and it's a nightmare. It works great filling up my tank, but it never sucks up the water. I have everything hooked up right, but when I put the tube in the tank, the water fills up the big claw, and then stops when it gets to the long tube. I have to vigerously shake the tube to get some water to got down. There will be the tiniest trickle of water going through the tube, and it takes a good 10 minutes to get 3 gallons out of the tank. I e-mailed the company twice and got no response. Can someone please help.
P.S. A plumber told me thay I have very good water pressure.
P.S. A plumber told me thay I have very good water pressure.