We went out and purchased the API master test kit and tested both tanks the day after doing a 50% water change. Everything is fine except for the PH level. It is reading between 7.8 and 8.0. We tested the tap water and it is reading about 7.8/8.0 and that is being looked into. We went and bought and treated the tank 3 times yesterday hours apart with PH Down and it made no change. We went out and got a jar of Neutral Regulator which is supposed to adjust the PH level to 7.0. We did this about 7 hours ago and it is still reading 7.8. My friend watched me do it and double checked the amounts and directions so we know we did it correctly. What is going on? Why won't it go down?