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Marineland Stealth recall update

Discussion in 'Freshwater Equipment, Products, & DIY' started by Jspigs, Apr 22, 2011.

  1. Jspigs

    Jspigs There is always more to learn

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    It seems that Marineland is now recalling all stealth heaters wattages 25-250 and stealth pro heaters 25-300 watts. They are being recalled due to safety reasons ranging from overheating to fires and broken glass.

    Here is a link to a Marineland page with a link to the current update: http://www.marinelandheaterrecall.com/

    Now I gotta figure out how to heat my four tanks that use the affected heaters.
     
  2. Mgamer20o0

    Mgamer20o0 BobsTropicalPlants.com
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    i have a bunch here ill be checking.
    [​IMG]
     
  3. blue2fyre

    blue2fyre Blue Fish

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    Where do I take them for the recall?

    I tried to take my 50w to Petsmart and they told me it wasn't part of the recall. Has that changed now?
     
  4. rocker92

    rocker92 Shine On You Crazy Diamond

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    for recall, just call marineland customer service. they should take care of you, i got a letter in the mail today, and they say that about 926,000 stealthes and 236,000 sealth pros. are being recalled. sucks to be them.......
     
  5. oo7genie

    oo7genie Hello my fintime gal...

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    The 50W wasn't part of the Petsmart original voluntary recall for Stealth Pro heaters a few months back.

    This is a new recall, on every single model of Stealth and Stealth Pro heater, 25W and up, issued by United Pet Group (Marineland's parent corp).

    I'd try Petsmart again just because it's quicker and easier, but if they won't take it, contact UPG directly at 800-338-4896 between 7:30AM - 5:30PM EST Monday - Friday and they will take care of it, though they don't mention how in the letter I received.
     
  6. londonloco

    londonloco AC Members

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    I have two stealth heaters left, must call....
     
  7. Mgamer20o0

    Mgamer20o0 BobsTropicalPlants.com
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    might go and clear a few petsmart out. i am just wondering if the problems been fixed.
     
  8. jm1212

    jm1212 Pterophyllum scalare

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    well this stinks...
     
  9. DavidZ

    DavidZ AC Members

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    I had mine switched to Visi about 7 months a go, they are not affected by the recall
     
  10. rocker92

    rocker92 Shine On You Crazy Diamond

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    are all affected, or are the older ones okay.


    im just wondering if they are recalling all for safety, or if the older ones were having problems too.
     
  11. Lab_Rat

    Lab_Rat Merry Christmas!

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    Just swapped out my heaters today...I have at least 4 stealths going back. Makes me very glad I had a bunch of hydors in storage from when Petsmart cleared them out. None of my tanks have to go cold.
     
  12. DrgRcr

    DrgRcr AC Members

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    I just bought a bunch of Eheim Jagers as emergency backups for some of my tanks. Unfortunately, I didn't anticipate the regular stealths being recalled, and I didn't get any higher wattage ones. I have 2 250w in my 125, so now I need to get something for that as well. I'm thinking titanium with a controller this time around. I'm finding it very hard to trust any heater right now. Ironically, the best one I have is a 4 year old Penn Plax 50w. I use it in a fry tank it it has been rock steady reliable since day 1.
     
  13. Rbishop

    Rbishop The glistening drop....
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    that marineland link is about worthless....just a copy of the CPSC notice. They (Marineland) didn't even have the sack to post a direct link on their homepage. Not to mention ignoring the issue for almost 18 months and trying to use Petsmart to handle the initial recall for them. Guess the eye injury finally forced them to own up and do a backside reporting of the issue, simulating concern.
     
  14. Bk718

    Bk718 No Monkey Business

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    good thing warm weather is near.. can afford to have the heater off...

    hows the turnaround time for the replacements?
     
  15. slackline

    slackline AC Members

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    In non recall times, it was about three weeks. I expect it to take longer now.
    Scott
     
  16. maxthedog123

    maxthedog123 Can't have too many Tiger Barbs...

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    I am I reading this correctly that the Visitherm Deluxe is not affected?
     
  17. The Zigman

    The Zigman Here fishy fishy fishy!!!
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  18. sinner41265

    sinner41265 AC Members

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    I called in today to start the replacement process for my two Stealth heaters (50 watt and 250 watt original Stealths). Here's how the process works: You call in and tell them what models you will need replacements (or refunds) for. They will send out equivalent Visi-Therm Deluxe heaters. When you receive the replacements, call them confirm delivery. They will arrange to have FedEx come and pick up the Stealth heaters you are returning.

    Good news is: no tanks need to go unheated !
     
  19. rocker92

    rocker92 Shine On You Crazy Diamond

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    what happens with the refund, do they mail you a check, or what?
     
  20. kj5kb

    kj5kb KEEPER OF CATS, FISH AND CATFISHES

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    funny how that is...two Stealths with poor regulation that i've been meaning to send back for months...and found another last week that has excessive leakage current.

    Like others, some of my most reliable ones are my chinese made cheapies.
     

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