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07-07-2011, 5:31 AM #1
- M.A.N. Community Vendors
- Join Date
- Jun 2011
- Last Activity
- 01-02-2013 9:37 AM
Terms, Shipping, Payments & Live Arrival Guarantee
Shipping: Fedex Priority Overnight to anywhere in the Continental United States is available for most rays. Buyer pays actual shipping costs, we will combine multiple rays into one box to keep the shipping as low as possible for you. To give you a shipping quote we will need your zipcode.
Airport To Airport: For larger rays or higher priced rays we recommend same day Airport to Airport shipping with Delta Cargo. Please contact us with the airport code of any airports you would like to receive rays at and we can get you a quote. Buyer pays actual shipping costs. Note: Due to the long distance drive to the airport this method is not available for orders under $500 unless otherwise specified.
We do not ship outside of the United States nor to the following states within the United States where freshwater stingrays are illegal:
Buyer assumes all responsibility for verifying that the fish purchased are legal where they live.
Payments: We accept PayPal, Money Orders, Cashiers Checks & Wire Transfers. Personal checks will be accepted but will be held until they clear before shipping.
Live Arrival Guarantee: Live arrival is guaranteed on all fish sent either FedEx Priority Overnight or Airport To Airport. In the unlikely event of a DOA we must be notified within 3 hours of the package arriving at the airport or being delivered by FedEx.
Proof of DOA is required, for proof you can either send us a 30 second or more video of the ray laying on the box or other surface out of the water, if this is not possible then you can send us a photo of the ray with the tail cut off.
In the event of a DOA we will at our discretion either refund the payment, minus shipping, or send you a replacement fish, of the same species you ordered and of similar size, at our expense.
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