Faulty Kryptonite Bike Locks! Buy New Ones.

Leopardess

Everything's eventual.
Aug 13, 2003
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New Hampshire Seacoast Area
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I know we have a few cyclists on the board so I thought I'd pass this along. I'd be ticked if I got a several hundred dollar bike stolen over a 25$ lock.


Bike Lock Can Be Picked With a Pen
By THEO EMERY, AP

BOSTON (Sept. 16) - You don't have to be the Man of Steel to open a Kryptonite bike lock.



AP
A ballpoint pen is brought near the cylinder of Kryptonite bicycle lock.

Faster than a speeding bullet, word is spreading across the Internet, through cyclist hangouts and into bike shops that all it takes to open a circular-key lock, like the one on the famous U-shaped Kryptonite-brand lock, is a ballpoint pen.

The U-shaped Kryptonite - consisting of a steel curve with a locking horizontal bar - is a must-have among serious bicyclists. It can cost more than $50, and for an extra $10 to $20, it comes with a guarantee that says the company will pay customers more than $1,000 if product failure results in the theft of a bicycle.

In recent days, bicycle chat rooms on the Internet have been flooded with irate comments from cyclists, some of whom have posted short movies of themselves picking their own locks with the hollow shaft of a Bic pen.

A spokeswoman for the Canton-based company, the country's largest bicycle-lock manufacturer, said it plans to accelerate the introduction of new versions of the lock because of the complaints.

Boston bicycle messenger John Anderson, 23, said a friend showed him how easy it was to defeat a U-lock.

"He did it in about two seconds. I was like, `You've got to be kidding me,"' he said. "People spend a couple of grand (on their bikes), so it's kind of a bummer that people can steal them so easily."


Benjamin Running, a 28-year-old graphic designer in New York, helped start the furor after he posted on the Internet a video of himself picking his own lock.

"These locks literally are viewed as the industry standard, the lock that you must have. They're recommended by every bike shop," he said. "I'm absolutely shattered by this."

Kryptonite spokeswoman Donna Tocci said in a statement that the design still provides "an effective deterrent to theft," but that the company is developing new products using a pen-proof, disc-style cylinder.

"We are accelerating the delivery of the new disc cylinder locks and we will communicate directly with our distributors, dealers and consumers within the coming days. The world just got tougher and so did our locks," the statement said.

The company made no mention of any refunds or free replacements and did not say whether it had received any reports of bikes being stolen with a ballpoint.

Kryptonite was founded in 1972 and is known as the originator of the U-shaped bicycle lock. In had sales of about $27 million in the year before it was acquired in 2001 by Ingersoll-Rand Co., maker of other security products such as Schlage door locks.

Neal Todrys, president of Kryptonite competitor Todson Inc., based in Foxboro, which makes the OnGuard brand of bike locks, said none of the company's current products uses circular key locks. Instead, they use flat-key locks.

He shuddered to think of the mischief possible in Boston, with its huge population of students with two-wheeled transportation.

"It came to me as a shock, because you might have thought that this would be discovered a couple of years ago. We were kind of speechless," Todrys said. "It's a scary thing. I don't wish that on anybody, or on any company for that matter."

Jon Currier, an employee at Belmont Wheelworks, said the bike store took down all the Kryptonite models with pickable locks immediately after he learned of the problem.

He said he doubts the problem will have any long-term effect on Kryptonite, because the company has fixed design flaws before that bike thieves have exploited.

"The name is the Jell-O of bike locks," he said. "They're the original and the survivors."
http://aolsvc.news.aol.com/news/article.adp?id=20040916144909990002&_ccc=5&cid=842
 
yup, several motorcyclists in my area have picked their kryptonite lock with a pen :(. I haven't tried it yet on my two disc locks. I also have this chain, so I'm not too worried

motrax.jpg
 
i caught the same forum thread last night, makes me shiver. i own the krytonite NY lock, which costed a pretty penny. but barely used it and don't know where i kept it now. it's probably stashed somewhere with some ballpoint pens...
 
I just saw this on another forum too, it is indeed spreading quickly. It's not just those locks btw, this is a fault of many locks with circular keys, including some laptop locks.
 
I sure hope they have enough locks produced for this recall:



KRYPTONITE OFFERING FREE UPGRADE WORLDWIDE FOR CONSUMERS’ HIGH END TUBULAR CYLINDER LOCKS

Unprecedented Offer Intended to Address the Needs of Loyal Consumers

Canton, MA September 17, 2004 - Kryptonite today announced it will provide free product upgrades for certain locks purchased since September 2002, in response to consumer concerns about tubular cylinder lock technology. Consumers can visit the company’s Website (www.kryptonitelock.com) on Wednesday afternoon, September 22, 2004, to learn how they can participate in the security upgrade program.

Consumers who have purchased an Evolution lock, KryptoLok lock, New York Chain, New York Noose, Evolution Disc Lock, KryptoDisco or DFS Disc Lock in the last two years are eligible for a product upgrade free of charge from Kryptonite. Customers will need to have either registered their key number, registered for the Kryptonite anti-theft protection offer or have proof of purchase to qualify.

Specifically, Kryptonite will provide for free cross bars featuring the company’s new disc-style cylinder lock technology to consumers who have purchased Evolution and KryptoLok series products. In addition the company will replace for free recently purchased Evolution Disc Locks on New York Chain and New York Noose with its “Molly Lock”, a heavy duty solid steel padlock. Kryptonite also will upgrade recently purchased disc locks.

Consumers who have had one of the Kryptonite locks mentioned with a tubular cylinder for longer than two years will be eligible for a sizeable rebate on the upgraded products. This program will be administered through Kryptonite dealers and distributors.

A distributor and dealer swap program will be rolled out through direct communication from Kryptonite to all its partners.

Full details about this unprecedented program will be available on Kryptonite’s website by afternoon Eastern Standard Time, Wednesday, September 22, 2004, at www.kryptonite.com
 
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