Hagen Glo T5 HO light suddenly broken?

[flickafish]

Hi all!

I've had a 48" Hagen GLO T5 HO fixture for 6 months now and have been loving it. A couple weeks ago, I walked into the room to see that the fixture was not on. It was plugged in and functional earlier in the day, and suddenly, it was not. It was standing on top of the glass canopy of my 55 gallon, and upon closer inspection, I noticed there was a small amount of moisture on the underside at one end. I unplugged it, wiped it off, and let it "dry out" for a couple days. Still doesn't work at all. I'm not sure the moisture had anything to do with it, but what are the odds that both bulbs went at the exact same time? :huh: I'd hate to buy 2 new HO bulbs if the fixture itself is broken. Where do I even start to look in this fixture to check for water damage? It's not even a year old.....

 

[prober]

You can try some new bulbs but you may have shorted out the ballast in the light fixture. How could it get moisture in it? Is your tank uncovered?

You might want to have a mod move this to the DIY section since they deal with equipment stuff more their. Might get more responces.

 

[Cerianthus]

That's a bummer! I feel for you as Ive been there with few equipments myself.

Before you do anything, Why dont you contact (call/e-mail) mfr for possible trouble shooting suggestions/recommendations. Who knows what they might offer???

I remember Tetra sending me replacement parts upon giving them actual description of problems + some BS.
Didnt ask for freebies but got what I needed + spare/extra parts, all for free including shipping. I did not tell them I was retailer either as I wasnt when experiencing problems with filter(5+ yrs old).
Dont know if Hagen would do the same but as old saying goes, "squeaky wheel gets the oil"!!!

Hope this helped!!!

 

[Jody]

You could always bring it into a LFS sometime some of the people In there can actually help and they probably got some old bulbs

kickin around they can try or a multi tester so they can check the electrics. Don't go to a chain store they don't know nothing :swear:

just a nice private owned LFS

GL