Hi all
Please help me, I have had the most awful experince with my new tank and Im lost for answers and dont know whether to go on trusting the advice I am getting from my local fish store.... in Auckland New Zealand
:huh:
Im a total newb aquarium owner. 9 weeks ago I bought my 7 year old son (and I) a JUWEL Vision 1800. Info on this tank can be found here
http://www.juwel-aquarium.de/en/vision.htm?cat=10
Or info snipped from that site ^^ below
*snip*
A Vision Aquarium from JUWEL Aquarium is equipped with:
I was then instructed by my store to treat the water with API Stress Coat an APE Stress Zyme, and leave for a few weeks for the filter to ready itself, which I did. After that 2 week period was over I picked up the follwing fish over the next few weeks
1 Silver Arowana
3 Texas Chiclids
2 Silvr Dollars
1 Oscar Albino
2 Plecos
Everything was fine for 3 weeks or so... then the tank developed bad algea which was building up on the tank glass requiring daily scrubbing and very cloudy water. The shop gave me a Particulate clearifier by NUTRAFIN and "Algefix" by API. The Algea fix worked well but the tank remained cloudy so I took some water into the shop for testing. They took the test and told me my PH levels were wack so gave me API "Ammolock" and some "EasyBalance" (Nitrate Reduction Granules) by Tetra............and told me to make daily 30-40% water changes. I did all of this following their instructions and that on the side of the bottles closely.
The shop told me to use the gravel cleaner as I changed the water as thst was where all the bad stuff was.. . In the meantime I contunied to take water samples in to the shop and they were telling me the PH balance etc was looking much better. One day I decided to take out 60% or so of the stones at the botttom. To help me clean it better/easier. This seemed to help the cloudyness heaps and it was almost looking back to normal.
The next day I got home to see my beautiful Arowana facing horizontal in the tank and gasping, its was 9pm so not much I could do but wait till the morning. In the morning he was dead :cry: I checked the other fish...and the Oscar and Texads Chiclids all semmed unhappy/off their food and closer inspection showed their fins were darker in colour/looking pretty manky
Back to the shop.. Got water tested again they say all is fine. They now say my tank has Finrot and sold me yet another solution. Some stuff called "WUNDER TONIC". Which is like blue ink and active ingrediant is methylene blue and malachite green
If this stuff is any good it was too late for my 3 Texas Chiclids.....who died horrible deaths yesterday thrashing round in the bottom of the tank.swimming sideways and turning black. Poor wee fullas :cry: :cry: :cry:
last night my tanks filter started making a "burrrrrrrrr" ing noise. Like the motor was jammed or something. Water was not being pumped like normal. I turned it off and inspected it and it seemed ok and went fine again when I plugged it back in
I have no idea what to do now
Does anyone have any insights to the problem? The shop is writing it off as "new tank syndrome" but Im wondering if the filter system isnt faulty. And anyway I have done absolutely everything and bought everything from them they have told me to. Anyone think changing the stones could have acused this? The stones were quite deep and maybe they were acting as a nutrient holding system? aaarrrrrgh so lost and upset
Please help me, I have had the most awful experince with my new tank and Im lost for answers and dont know whether to go on trusting the advice I am getting from my local fish store.... in Auckland New Zealand
:huh:
Im a total newb aquarium owner. 9 weeks ago I bought my 7 year old son (and I) a JUWEL Vision 1800. Info on this tank can be found here
http://www.juwel-aquarium.de/en/vision.htm?cat=10
Or info snipped from that site ^^ below
*snip*
A Vision Aquarium from JUWEL Aquarium is equipped with:
- High-Lite light unit including tubes
- Bio filter including pump and filtermedia
- heater
- Volume: approx. 180 Litres
Measurements: 92 x 41 x 55 cm
Equipment: - 1 x High-Lite Light Unit 92 cm, 2 x 35 W
- 1 x Pump Set Bioflow 600
- 1 x Heater 200 Watt
I was then instructed by my store to treat the water with API Stress Coat an APE Stress Zyme, and leave for a few weeks for the filter to ready itself, which I did. After that 2 week period was over I picked up the follwing fish over the next few weeks
1 Silver Arowana
3 Texas Chiclids
2 Silvr Dollars
1 Oscar Albino
2 Plecos
Everything was fine for 3 weeks or so... then the tank developed bad algea which was building up on the tank glass requiring daily scrubbing and very cloudy water. The shop gave me a Particulate clearifier by NUTRAFIN and "Algefix" by API. The Algea fix worked well but the tank remained cloudy so I took some water into the shop for testing. They took the test and told me my PH levels were wack so gave me API "Ammolock" and some "EasyBalance" (Nitrate Reduction Granules) by Tetra............and told me to make daily 30-40% water changes. I did all of this following their instructions and that on the side of the bottles closely.
The shop told me to use the gravel cleaner as I changed the water as thst was where all the bad stuff was.. . In the meantime I contunied to take water samples in to the shop and they were telling me the PH balance etc was looking much better. One day I decided to take out 60% or so of the stones at the botttom. To help me clean it better/easier. This seemed to help the cloudyness heaps and it was almost looking back to normal.
The next day I got home to see my beautiful Arowana facing horizontal in the tank and gasping, its was 9pm so not much I could do but wait till the morning. In the morning he was dead :cry: I checked the other fish...and the Oscar and Texads Chiclids all semmed unhappy/off their food and closer inspection showed their fins were darker in colour/looking pretty manky
Back to the shop.. Got water tested again they say all is fine. They now say my tank has Finrot and sold me yet another solution. Some stuff called "WUNDER TONIC". Which is like blue ink and active ingrediant is methylene blue and malachite green
If this stuff is any good it was too late for my 3 Texas Chiclids.....who died horrible deaths yesterday thrashing round in the bottom of the tank.swimming sideways and turning black. Poor wee fullas :cry: :cry: :cry:
last night my tanks filter started making a "burrrrrrrrr" ing noise. Like the motor was jammed or something. Water was not being pumped like normal. I turned it off and inspected it and it seemed ok and went fine again when I plugged it back in
I have no idea what to do now

Does anyone have any insights to the problem? The shop is writing it off as "new tank syndrome" but Im wondering if the filter system isnt faulty. And anyway I have done absolutely everything and bought everything from them they have told me to. Anyone think changing the stones could have acused this? The stones were quite deep and maybe they were acting as a nutrient holding system? aaarrrrrgh so lost and upset