I usually get the fish from 2 places in my area, never had a problem, they use NYC tap also.
1 ph to 2 hrs was working for me, but in this case like you guys stated, might take longer.
Have to see what is going on in their tank at the store with plecos.
These guys are usually ok, they specialize in fish only and I trust them.
Will find out next time I go there.
I have a QT tank, was not using it for a while.
Thanks for your help.
How do you have the guys at the shop (slowly) acclimitize the fish for you, before you take them home. I had them hold the fish for a week, if they just got it. Never had them match parameters.