eclipse system 2

[GrandeEsteban]

hey everyone,
I had a little problem over the weekend while i was away. The bio-wheel in my Eclipse system seems to have slowed down ( about a year old) to the point where the pump seems to be pulling more water out of the tank than the biowheel is allowing through. While I was away this weekend the constant extra rush of water moved some of the filter material forward and slowed the waters progress even more. It overflowed about 4 gallons worth onto my carpet ( Mmmmmmm, yum ) but no harm to any of the inhabitants. Do you think a prefilter pad over the intake would slow the intake flow a bit??? Any suggestions would be appreciated!!! Thanks ahead of time..

mcgdo

[somefinnfishy]

This is kinda a hardware question but anyway.
Are you useing the standard filter packs?
How do you wash them?
I never had a bit of luck replaceing the factory pads with ANYTHING else:( The only thing that didnt plug it up was some golfball sized lava rocks after a while they acted as mechanical as they had so muck growth on them.

[GrandeEsteban]

for filter material I use the standard replacements with a layer of additional filter floss on top of that. I rinse them each week with my water change in the old water before i dispose of it, pretty standard. I even emptied out the charcoal after a couple days and cut out some of the plastic backing to open up the bottom for easy flow through. I hope that by adding a little prefilter sponge it might reduce the draw from the tank.

[tricksterpup]

I would check out Marinelands website and I also posted information from their customer service site. If you need help, call their CS line, they are top notch.

jim

http://www.marineland.com/products/prod_consumer.asp

Our customer service number is 800.322.1266. Our representatives handle both consumer product and commercial system matters. Listen to the voice mail prompts to select the appropriate extension for your question.

Our phone hours are 8am-5pm (Pacific Time). Monday-Friday. Please note that Monday morning is our busiest time, so the wait could be longer if you call then.

If you have a question that does not require an immediate response, you may want to e-mail us at techhelp@marineland.com. Most questions are answered within 24 hours.

You may be able to solve operational problems by referring to the Troubleshooting Guidelines which are found in all Owner's/Operations Manuals. If you have misplaced your manual, you can download it by navigating to the appropriate product or system page and clicking on the "Download Manual" button.

[OrionGirl]

Make sure the biowheel can spin easily. The little slots that hold the pins sometimes will build up with crud and such, slowing the bio-wheel down. I use a toothbrush to clean the pins and the slots, usually about once every 6 months.

I replaced the filter media with a cut sponge. It has worked very well other than requiring that I clean out the box occassionally--some solids settle down and wash into the tank when the sponge is removed otherwise.