What's the deal with Ebo-Jager heaters??

[Dwarfnut]

Apparantly they aren't submersible anymore??!! I recently ordered several new Ebo-Jager heaters from Big-Al's for two tanks I'm getting ready to set up. Last night, I started setting up the new 55 galoon I have and pulled out the new heater. In very clear markings, there is a line near the top (by the temp adjusting knob) that says "Max water level"!! WTH? These things have always been advertised (and still are!) as completely submersible and that's the way I've always used them... and now this?? I don't like having a heater sticking out the top of my tanks so it's really not an option... has anyone else noticed this or have a suggestion?

Thanks,
Bill C.

[viboy]

It is probably just a new regulation that they had to abide by. Here is Canada they have always had the "do not submerge" warning but I know of many people, including myself, that submerge them and have never had a problem.

[JSchmidt]

Yes, you can submerge them. Won't hurt a thing.

Jim

[NJ Devils Fan]

Yea, I don't know why that say that. I have mine submerged and there is no problem. If they were no longer submersible, then they wouldn't be advertised as so any more.

[Dwarfnut]

Yes, I to have always submerged them, but the new ones are marked different than all my others. None of my 'older' ones have any of the lines or verbage about not having water above some line. These new versions are also marked with 'TS' model numbers which none of my older ones have either, so is it possible they changed the product and in doing so changed the name?? These new ones are also black with clear glass instead of the old green heaters I'm used to.

Also, I looked at one of my 'not so old' black versions that has been under water for some time and it looks like there is some condensation inside the glass... like a little water is in there, so I'm going to replace that one, but not sure if I should get another Ebo or try another brand that claims to be fully submersible??

Thanks for the responses so far!

BC

[JSchmidt]

All Ebos are submersible, even the newer ones. There's a lot of speculation that the line and the warning are to satisfy liability concerns in some countries.

I've got some heaters with a bit of condensation in them, too. I'm not sure that's a problem in and of itself; I have one or two that have been that way for a couple of years. Tronics seem especially prone to it. Certainly, it won't harm anything to chuck a heater if you're not sure of it.

HTH,
JIm

[NJ Devils Fan]

I thought they also have an automatic safety shut off if water builds up on the inside.

[JSchmidt]

I never heard of that, but it sure sounds like a good idea...

Jim

[NJ Devils Fan]

Yea, the tronics have it, and I am pretty sure the ebos would also.

http://www.wmplugins.com/ItemDetail.aspx?ItemID=288

Dwarf, it says here (http://www.marinedepot.com/a_ht_ej.asp) that the TS model like all of them is filly waterproof and submersible.

[blitzen25bm]

yea mine got water in them too. im replacing half of all my ebos. i think 2 or 3 has water in them and they are working fine and im sending 2 back because it looks like the metal coils are corroded. probably going to switch over to something else, i was a huge ebo jager fan too.

[beviking]

Both of mine have the line also but they are submersed. No problems.
If someone runs into a problem trying to exchange them *cough* blitzen25bm *cough*, then I'm sure they would let us know.

[Dwarfnut]

Thanks guys, I'll stop worrying now and just use them as I always have... submersed! I'll keep an eye on them for the water on the inside.

blitzen,
Where are you sending them back to... does Ebo have a support place or is it back to where you bought them?

Thanks,
Bill C.

[blitzen25bm]

they got a year warranty you ust got to send it back to them with 4 bucks i think and a reciept. i have the address if anyone needs it, im sending mine back next week after my vacation in bigbear, ca

[username]

my heater has a line near the top that says minimum water level.

[STraBO]

Great username username.

[Glenstorm]

Originally posted by JSchmidt
All Ebos are submersible, even the newer ones. There's a lot of speculation that the line and the warning are to satisfy liability concerns in some countries.


I actually asked Big Als about this "waterline". Their response was basically what JSchmidt said. Apparently Canada's equivalent of the UL is stricter and they did not approve the heaters for underwater use. But Ebo has designed them to be sumberged.

This topic should be a sticky. It seems to come up once a month.

[yhbae]

I have 6 Ebo Jagers, all don't mention submerge functionality, but I keep them submerged. So far, absolutely no problem.