AquariumPlants.com
- Thread starter hforney
- Start date
hforney,
i'll tell you my experience with them.
if i remember correctly, i ordered L. repens, rotala indica, dwarf sag, sunset hygro. and a pennywort plant.
my shipment came right on schedule, but i was a bit dissapointed with the l. repens and the pennywort. they were in bad shape (the pennywort was the worst). the rest of the plants were okay. since i didn't get any satisfaction from their customer service department, i decided to nurse the plants back to health. Luckily, they both survived and are now doing well.
i'll not buy from them again.
Lissette
i'll tell you my experience with them.
if i remember correctly, i ordered L. repens, rotala indica, dwarf sag, sunset hygro. and a pennywort plant.
my shipment came right on schedule, but i was a bit dissapointed with the l. repens and the pennywort. they were in bad shape (the pennywort was the worst). the rest of the plants were okay. since i didn't get any satisfaction from their customer service department, i decided to nurse the plants back to health. Luckily, they both survived and are now doing well.
i'll not buy from them again.
Lissette
see my post.
ive ordered from them before with good results, i think theyre having some sort of problems with shipments
ive ordered from them before with good results, i think theyre having some sort of problems with shipments
I ordered from them some time ago. They have a page where you can check the status of your order. After a week of no activity on that page, I finally cancelled the order. I've had good results with www.aquaticplantdepot.com.
I just got my CO2 regulator in from them yesterday.
I placed the order on 1/1/05 and everytime I checked on the status of the order it said in progress or something like that. Finally after seeing no action by 1/4 and finding the charge posted to my credit card I called and they said something about the order being lost in the system but they made sure that it shipped that day.
For my experience they were helpful, but a bit slow. The order was close to the holidays but not that close. I would probably give them a 3 out of 5 rating. Also, keep in mind that this was equipment and snot live plants.
On a side note I would like to see a UPS shipping option from them but that is just nit picking on my part.
I placed the order on 1/1/05 and everytime I checked on the status of the order it said in progress or something like that. Finally after seeing no action by 1/4 and finding the charge posted to my credit card I called and they said something about the order being lost in the system but they made sure that it shipped that day.
For my experience they were helpful, but a bit slow. The order was close to the holidays but not that close. I would probably give them a 3 out of 5 rating. Also, keep in mind that this was equipment and snot live plants.
On a side note I would like to see a UPS shipping option from them but that is just nit picking on my part.
They have a good selection, and I've ordered from them twice in the past and not had problems. Sorry you're having a bugger-all time. 
Well since hforney hasn't added to this post yet, I'll give you a link to what he had to say about the rest of his transaction.
Beviking asked me to look into some of the problems that members here we having. Well, I'm here and check my PMs often so let me know if you have or have had a recent problem and I'll see what can be done to correct the situation for you.
Beviking asked me to look into some of the problems that members here we having. Well, I'm here and check my PMs often so let me know if you have or have had a recent problem and I'll see what can be done to correct the situation for you.