Just thought I'd update this in fairness to the dealer I ordered from. He did refund my purchase price ( but not the shipping ). It took three or four increasingly angry emails ( in the last I noted that I had sent the requested pictures and was storing the fish for any additional pics he may want, and that I would like to get them out of the freezer, as I do not have a sign that says " Dead Fish Storage " when you drive up to my house ).
Two days later I received an email simply stating that the money had been refunded. All in all, i was disappointed in the lack of communication and shipping technique. Perhaps they are usually better. Still, I will not be ordering from ReserveStockCichlids again.