it's a well known fact about azgarden and their horrible service within the plant community. Should done some google first before placed the order.
sorry for your loss
sorry for your loss
BEWARE OF Arizona Aquatic Gardens!
- Thread starter 125gJoe
- Start date
- Status
Wish I saw this earlier. It bothers me ... REALLY bothers me when I lose fish :sad:
I received three Puntius denisonii (Roseline/Redline sharks) from azgardens. One was DOA, two remaining were badly diseased with Columnaris. Tailfins in tatters. One also had a badly diseased snout and subsequently died. The one remaining is struggling after four days of erythromycin. The white splotches are improved but there is significant damage. Serves me right for looking for a bargain with these fish.
No email responses since Dec 21st, but could be because of the holidays ...
I received three Puntius denisonii (Roseline/Redline sharks) from azgardens. One was DOA, two remaining were badly diseased with Columnaris. Tailfins in tatters. One also had a badly diseased snout and subsequently died. The one remaining is struggling after four days of erythromycin. The white splotches are improved but there is significant damage. Serves me right for looking for a bargain with these fish.
No email responses since Dec 21st, but could be because of the holidays ...
All that I have heard about these guys is bad, bad, bad...
Warning to all! I almost ordered from them a while back, but after reading this, I did not. That was probably a great decision on my part and I think you should do the same.
Warning to all! I almost ordered from them a while back, but after reading this, I did not. That was probably a great decision on my part and I think you should do the same.
To be fair ...
They have (now) promptly given me in-house credit. Not the refund I asked for, but better than nothing. Not all too different from LFS's in my area.
And to their credit, the lobelia cardinalis that's I've ordered and received were of good size and in good shape. :thm: Two siamese algae eaters arrived in good condition and are doing great. The isolated problem I had with the Puntius denisonii may be just that and perhaps related to a supplier issue ...
Still ... I hate having fish die on me :sad: ...
They have (now) promptly given me in-house credit. Not the refund I asked for, but better than nothing. Not all too different from LFS's in my area.
And to their credit, the lobelia cardinalis that's I've ordered and received were of good size and in good shape. :thm: Two siamese algae eaters arrived in good condition and are doing great. The isolated problem I had with the Puntius denisonii may be just that and perhaps related to a supplier issue ...
Still ... I hate having fish die on me :sad: ...
This thread is almost 10 years old, and this company is STILL doing the same thing to people who (unfortunately, like me) are too stupid to do their homework before buying from them. I am awaiting their phone call by 4pm. They apparently answer their phone to banks, I have filed a refund request thru my bank since I used my Visa check card, supposedly AZGardens is supposed to call me this afternoon regarding my long-ignored refund request, and they told the bank my order was supposed to go out tomorrow. Oh my, what a coincidence, the order was going out just as I was filing a complaint and trying to get my money back thru the bank. I have the feeling this is not going to turn out well.
- Status
