It usually takes 1.5-2 weeks to actually get the shipment from the time I order it. Of course I live in the los angeles area and they ship from NY using the dreaded UPS ground.. Its where you live that matters the time.
Big Al got a makeover?
- Thread starter Kanstar
- Start date
I started ordering from drsfostersmith.com. Don't like the new Big Als and I'm already pissed at them. Ordered a Quiet one 6000 for my pond. The dumb asses sent me a quiet one but for European voltage. Try to plug that into a domestic recept. This is before christmas and I'm still waiting for them to send me the right one in exchange. Besides drsfostersmith ships quicker, less time waiting and the prices are about the same.
How long does it take for you to receive what you order from Big Als. Case in point, Ordered supplies from drsfostersmith on 12/31/03 and received on 1/7/04. Big Als does not even come close. Granted some things are cheaper, but I like the faster deleivery and this is regular shipping. When Big Als says 7-10 business days you bank on 10 business days. Besides I'm ordering in USA, da Ilight should go on and say don't ship a product for European voltage. And still waiting for them to change it out after only three weeks? Not good service as far as I'm concearned.
i get stuff from big als in the days and taht WAS IN CHRISTMAS SEASON!!! case and point, your a retard.
j/k, but i guess i jsut don't have that problem or maybe there shipment place is right by me without me knowing.
j/k, but i guess i jsut don't have that problem or maybe there shipment place is right by me without me knowing.
Never had a problem in the past other thenshipping taking a little longer then some places. But this last instant has me real pissed. I call them up when I received it and they told me they would ship another along with a prepaid shipping slipped so I could return the other. I was glad to here this. But then two weeks go by and I called them back. What got me pissed was when they told me that the hold up was they were waiting for the shipping department to put the return slip in the box before it could be shipped. Daaaaa, how long does that take? It must be a really complicated task. So here I sit, still waiting.
I hope they get more pictures of the products. Just makes me feel more confident in what I am really buying.
it usually takes me 4-5 buisness days to get stiff if i order by phone and much longer if online. they have messed up enough with my orders but usually come through in the end.
Will have to try by phone if I use them again. Didn't know it made a difference. Thanks for that info.
