:read: I'm not surprised in the least. I posted recently in reply to one member:
Be aware that the effectiveness of this product is highly dependent on proper 'handling' throughout the entire chain of transport. Temp. maint. is critical (mfgr. to shipper to wholesaler to shipper to retailer to shipper to you) Deviation could result in partial or complete destruction of the bacterial contents. "T"
Quote:
Warning someone that the effectiveness of the product is dependent on proper handling assumes that it has not been handled properly, and there's really no way a buyer could avoid such an unlikely situation so there's really no point in doing so.
I beg to differ. A little over 5yrs. ago (before this product became the 'rave' that it is now), Marineland only sold to a very limited & exclusive market of retailers. Most sales were direct (MarineLand to shipper to you). This minimized the risk of product damage. My first purchase yielded excellent results. (direct from MarineLand) It also limited the marketability of the product. Things have changed since Spectrum Brands acquired United Pet Group (former parent co.) Now, every & any local shop, chain outfit, on-line retailer ect. can carry the product as long as they assure MarineLand they have adequate refridgeration. This maximizes the risk of product damage!! All sources for purchase are not equal!! There are numerous complaints of disatisfaction by customers & although some of it stems from not following directions, the greater majority is due to what MarineLand refers to as "improper handling of the product in the chain of transport". $17/20 + overnite shipping in some cases, is a lot of money for a pouch of dead bacteria. So YES, there is a point, "LET THE BUYER BEWARE" !!
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