None of the bulbs were burnt out upon shipping. They were all checked prior to shipping. The lunar light adapter got missed in packaging, and will be shipped ASAP. The shield has hard water stains, which are not easily removed.
Okay after about an hour of scrubbing the fixture looks good. One bulb is still burned out and I am planning on cleaning out the fan as it is pretty dirty which is usual with fixtures so not a big deal. He has contacted me and offered to ship the adapter asap if he can find it or he will order a replacement part.