Actually, I think some of you are reading too much into the name "Petsmart". I can call myself the "Fish Guru from Kalamazoo"** and make that a registered trademark, but that doesn't make me the Goddess of Freshwater Fishes.
Petsmart has been around since 1987. Here is one of their original web pages from 1996.
http://web.archive.org/web/19961222003108/http://petsmart.com/
Notice the name of the company? It's not PetSmart. It's PetsMart or PETsMART. They changed it in 1995 but didn't update the web site to reflect "PetSmart" until either 2005 or 2006.
I do agree that if they are going to advertise as "PetSmart" rather than "PetsMart" then their behaviour and policies should reflect that. However, it IS just a name.
Roan
** apologies to anyone living in the fine city of Kalamazoo, MI
Petsmart has been around since 1987. Here is one of their original web pages from 1996.
http://web.archive.org/web/19961222003108/http://petsmart.com/
Notice the name of the company? It's not PetSmart. It's PetsMart or PETsMART. They changed it in 1995 but didn't update the web site to reflect "PetSmart" until either 2005 or 2006.
I do agree that if they are going to advertise as "PetSmart" rather than "PetsMart" then their behaviour and policies should reflect that. However, it IS just a name.
Roan
** apologies to anyone living in the fine city of Kalamazoo, MI