to be honest, if your getting all these problems with it, it does come to the point where you should dump it and go with another security product....
Eh, I used to have norton and still ended up getting viruses all the time. I swicthed to OPERA internet browser (from IE) and all my problems went away.
OPERA isn't made by IE, just looks like IE.
I use Firefox, best browser I've ever used.
AVG is free and its a good one too!
Blue