Marineland Stealth Pro Heater zapped!

what to buy now?

fishie111 said:
I have had 3 Stealth Pro 250W heaters. One fried when I first installed it- got a replacement immediately from drsfostersmith. One is still working okay after about 3 months. The other no longer holds the right temperature (about 5 degrees off) after 4 months of use.

I am frustrated trying to figure out what to buy next.
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I still like visitherm deluxes, I just ordered AC70's for $20ea thru big als, so also ordered 4heaters since they do price match gtee + 5%!

if I do consider changing I was going to buy hagens via kens. let us know what u decide.

if I do consider changing was thinking of hagens via kens. let us know what u decide.
 
just called marineland & they did confirm receipt of my rtn but haqvent shipped replacement they're doing inventory. so I was able to chg replacement from the pro stealth to visitherm deluxe, they said should ship mon. will wait n see!
 
now after my order with big als online, I will end up with 5 heaters. better stocked than not if any mishaps.
 
I've had two VisiTherm Stealth heaters go bonkers. One was a 250Watt and one was a 100Watt. I called Marineland and they asked for the numbers on the shaft of the heater and sent me replacements. I asked them if they wanted me to send the problem heaters back to them, but they said not necessary.

I asked if they would send the VisiTherm Deluxe instead of the Stealth and they said they would.

I'm not happy with the Marineland heaters I've had, but they have been very good about replacing them.
 
mel_20_20 said:
I've had two VisiTherm Stealth heaters go bonkers. One was a 250Watt and one was a 100Watt. I called Marineland and they asked for the numbers on the shaft of the heater and sent me replacements. I asked them if they wanted me to send the problem heaters back to them, but they said not necessary.

I asked if they would send the VisiTherm Deluxe instead of the Stealth and they said they would.

I'm not happy with the Marineland heaters I've had, but they have been very good about replacing them.
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I was told to send my unit back. wish they just asked me for the serial #'s & save me $9.

yes, I'm sure they are good in replacing, just wish they get it right by now...
 
I just received my replacement but instead of pro asked for visitherm deluxe. but no letter of apology or acknowlegement.
 
Maybe PRO stands for

Possible Return Onslaught
Past Reputation Obliterated
Payroll Reduction Overestimated?
 
Parts Reaction, Oops
Pre-paid Return Outrageous
Please Re-think Original
Pitch Return in Outhouse

Sorry, I'll stop. I have to disagree that posting on forums has no effect whatsoever though. I almost bought one of these but changed my mind after reading about the problems here.

I try to avoid anything made in China (not easy!) because my experience has been terrible with anything made there. I understand the cost-savings and a company trying to remain competitive when people have to watch their budget, but the differences between pre and post-China made products are vast enough to warrant a name change or warning.
 
pissed return option
 
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