I've gotten a few things from there. I guess it's the same as ebay as far as safety and assurance is concerned though. Out of say the 30 times I've won bids, just 1 thing came with a negative result and that was a $1.50 item so not much off me. BUT for the good things about it, I have received fish and live plants of which the plants were in great shape and usually received extra bunches (bonuses). As for the fish, I received puffers in excellent shape and very quickly. One of my favorite wins are when I won some Angels. I won 5 but 2 were dead on arrival and 1 was losing his battle and died by the following morning. I let the seller know this and they immediately sent me out 5 more, at no cost to me. Currently, these guys are all beautiful, thriving, and full of spunk and personality. Personally, I would reccomend the site but suggest you use the same caution you use with ebay.
(EDIT: typo's)