Two possible causes:
1) Low water flow. This includes plugged things, including clogged up filter floss, clogged intake, impeller damage, low water level in tank, and any other flow reducing thing that i can't think of at the moment.
2) Sticky "bearings" on the biowheel. Take the wheel out and clean the end caps of it as well as the little spikes that poke out and sit in the purple "bearing" cups. Then clean the cups as well. A Q-tip works nicely for that part.
It's worth noting that the biowheel is really fairly superfluous to the filter, you could remove it entirely and never notice the difference.
So don't worry too much if it moves slowly or stops moving.