2 theories and solutions:
1) CO2 may be too high (not likely, but it happens)
KH/pH charting is not the best way to measure CO2. I suggest getting a drop checker and using a 4dKH standard solution and a bit of bromothymol blue indicator solution (eg: API test kit regular pH drops). If you're >30ppm CO2, it will go yellow. ~15-30ppm range=green, blue means CO2 too low.
2) starvation
Do you feed them algae wafers? If you have no appreciable algae in your tank, you have to supplement. In your case, the Otocinclus cats and SAE are probably capable of out competing shrimp for algae and for wafers, so you probably need to add larger wafer chunks in the evening (dark period) for Otos and some very small pieces of algae wafer scattered all over during the light period for the shrimp (they'll at least get some of it if it's scattered).
In my 46g, I feed broken wafers early in the AM for my Otos. If I feed that during the light period, the DG and tetras eat it all.