I bought a 1/10 HP chiller from Foster&Smith last Decembe; the chiller was working well until a few days ago when the tank temperature was monitored way off.
I came home last week and the tank had a moderate water condensation. The tank water was icy cold and the glass thermometer read at 59 degrees Fahrenheit. All the CRS were not moving. The digital monitor on the chiller read 104 degrees for the tank water and it was set at 74 degrees Fahrenheit.
I unplugged the chiller from the CGFI outlet, waited for a half hour and plugged it again. The monitor still read at 104, so I unplugged the electrical cord of the chiller.
I notified Current USA, Inc.. After 24 hours, I received an email from from them. The email said that the problem must be the sensor and they'll send me a replacement as soon as I send them the receipt. The email also mentioned that I should be able to install the sensor.
Has this problem happened to you? How long did it take for Current to send the replacement part? Was it easy to install the sensor?
I came home last week and the tank had a moderate water condensation. The tank water was icy cold and the glass thermometer read at 59 degrees Fahrenheit. All the CRS were not moving. The digital monitor on the chiller read 104 degrees for the tank water and it was set at 74 degrees Fahrenheit.
I unplugged the chiller from the CGFI outlet, waited for a half hour and plugged it again. The monitor still read at 104, so I unplugged the electrical cord of the chiller.
I notified Current USA, Inc.. After 24 hours, I received an email from from them. The email said that the problem must be the sensor and they'll send me a replacement as soon as I send them the receipt. The email also mentioned that I should be able to install the sensor.
Has this problem happened to you? How long did it take for Current to send the replacement part? Was it easy to install the sensor?
