Email complaint to a local chain pet store

its also not going to be economical friendly for big tanks for all the bettas. you still stop paying the couple bucks they are now and they will be double the price or more.

This makes me think that I would gladly pay that premium price if I could get male bettas who have been living in say, a 2.5g tank at the store rather than a cup. Think of how much healthier they would be overall.
 
maybe you should see how they come in lol


Oh I've seen that for sure. Poor things.

But still their health would be greatly improved if they weren't taken from those tiny bags and placed into little cups where the water is never changed. At least in a 2.5 gallon tank they get a chance to recouperate from the shipping without horrid amounts of ammonia and the stress of continuing to be kept in those tight quarters.

I remember one PetsMart near me having this thing on their wall where even though the bettas were stuck in little boxes, the boxes were all connected to a system. That way the water is not only constantly circulating and being filtered, but it's also a greater volume. Tighter quarters than what is good, but at least clean water.

Bettas are some hardy little creatures.
 
I'm hopeful that when a P.U finally comes down here I'll try to make it a nice one, but most likely the only way I'll get anything done is if I apply for a job. Which I might do ;)

This area of NS (Yarmouth) has a few puppy mills. No doubt that's where their puppies will be coming from.
 
Been nearly a week now, we have all but given up the hope that this dispicable store will be contacting us back.
 
just my 2 cents

while your letter was very well written and had solids points theres a few things with it..

1. blue water in the betta bowls is USUALLY just Ich-X that they put in the water while doing "betta duty"

2. Techinically speaking there is no written laws again what you can put fish in..and if your gonna complain about bettas being in plastic cups then please go to the mall and file a complaint against the guys who sell bettas in a vase with a plant on top telling people "the fish eats the roots of the plant"

3. Mentioning what you brought and how it was sick or how it wasnt what it was suppose to be won't get you anywhere..I understand it wasnt sick until you brought it home etc. etc. but honestly...thats why you have a QT tank and thats why stores have an OVERSTOCK of ich-x among other things. They could careless you had an out of pocket expense..the fish left their store in "normal health"

4. I personally do the 3 strike rule with fish stores..if I have more then 3 problems/concerns/issues/whatever I never go back there. I drive a little bit further now for my fish but I've never had an issue since.

All I can honestly say is change pet shops for 1 and go to local pet shops they can't be all that bad
 
just my 2 cents

Thanks for the 2 cents, but based on what you said, you can keep them

1. blue water in the betta bowls is USUALLY just Ich-X that they put in the water while doing "betta duty"

I never mentioned this, in fact I really do not think they do this at this location, someone else in the thread mentioned it, so perhaps you should take it up with them.

2. Techinically speaking there is no written laws again what you can put fish in..and if your gonna complain about bettas being in plastic cups then please go to the mall and file a complaint against the guys who sell bettas in a vase with a plant on top telling people "the fish eats the roots of the plant"

If there were written laws, obviously they probably wouldn't be doing it. It is only through complaints such as this to stores and to politicians that laws get passed. Secondly, not sure where you live but the malls in my area do not have guys selling bettas in vases with a plant on top telling people the fish eats the roots, however if there were people doing in this in my area, I would likely send them an email or a written letter as well.

3. Mentioning what you brought and how it was sick or how it wasnt what it was suppose to be won't get you anywhere..I understand it wasnt sick until you brought it home etc. etc. but honestly...thats why you have a QT tank and thats why stores have an OVERSTOCK of ich-x among other things. They could careless you had an out of pocket expense..the fish left their store in "normal health"

Mentioning what I bought is a good way to bring my points into perspective for a business focused individual who could not care less about the pets. If they start seeing that their customers are willing to speak out against the way they treat the animals and that we are not happy with the condition the fish are coming in, any smart business person whether they care about animals or not will be able to understand how to fix the issue.

4. I personally do the 3 strike rule with fish stores..if I have more then 3 problems/concerns/issues/whatever I never go back there. I drive a little bit further now for my fish but I've never had an issue since.

All I can honestly say is change pet shops for 1 and go to local pet shops they can't be all that bad

You are a lucky person, we have the chain store, a lfs across the street which was really good, however they have started declining greatly in the last 6 months or so and just don't seem to care anymore. I really wouldn't be surprised if they just closed up shop any day now. It was a ma and pop operation, and the ma doesn't even work there anymore... and she was the one with the majority of the good knowledge. We do have one other local pet store on the other side of town, however they have rotten customer service and pay little to no attention to you when you are in the store and have maybe 10 fish tanks in total with a brutal selection.

Hope I was able to clear things up for you, have a good one:headshake2:
 
In our recent quest to find some fresh water shrimp we made a visit to the chain store discussed in this thread... cough cough P*** u******** cough cough.... anyways... as expected they had no shrimp but I must say... it has been nearly 3 weeks since we entered that store and while some aspects.... hopefully because of our email have improved... namely them having 7 bettas in proper tanks... thought they still had a large quantity in cups.... they had the largest amount of dead fish in their tanks that I have ever witnessed. In one tortuously overstocked tank they had by my estimate a good 40 dead fish in it and in the rest of their tanks a minimum of 30 more dead fish. It was appalling... we checked our lfs as well and sadly found the same dead fish that was in one of their tanks during our visit (about a week ago) still decomposing in one of their tanks... this has pushed us even more towards opening our own store.
 
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