When I first started I ordered the majority of my fish from them. Quite a few, now that I think of it. I had 1 DOA cherry shrimp and one "damaged" guppy. I was given a credit for the shrimp and the guppy recovered, only to be killed by the Outrageous Orange Guppy Gang.
I highly recommend them for online ordering. Customer service is above par, shipping methods are also above par.
Roan