By definition, low pH means acidic and high pH means basic. Alkaline is used to mean basic/high pH, but this has nothing to do with alkalinity. Alkalinity refers to calcium hardness or KH, which is a rough measure of the level of dissolved calcium ions in the water. Soft water has a low KH, hard water has a high KH. Soft water is commonly acidic, while hard water is basic, but this is not always the case. I'm not sure what minimum level of KH shrimp need to molt, but if you have very soft water (0-2 KH), that's probably too low, but it's also just as likely one of your shrimp just died.