I have ordered several times from LiveAquaria.com. My fish have always arrived very well packaged and alive. My one big suggestion is that you should do a drip acclimation (instructions are included as to how to do this). Due to the stress of shipping, it can lower their immune system terribly. Keep the room dark and do a drip acclimation. It recommneds it for inverts and other sensitive species, but I noticed a big difference from the first time I got them and didn't do a drip to the next time when I did.