Thanks for the reply! I thoroughly rinsed both items like you said and the filter works normally again. And yes you’re right this is the smallest filter although my other one uses two cartridges side by side. So I guess I’ll change one earlier to establish a cycle and keep the beneficial bacteria “intact”.I haven't used that filter but on other HOBs when there is flow around the intake tube it means the media is clogged & needs rinsing & squeezing, lots! Be aware too if you try to just clean the filter media the impeller is likely to need cleaning too. With 2 filters (good for you!!) you can clean the heck out of 1 without damaging much, if any, of your beneficial bacteria. I do it all the time. Smaller filters will clog faster than larger 1s.