no doubt one of those noob types get their fist dog/cat/fish or whatever, learn a little bit about the maintenance and or care, then they make it their Divine right to haunt the local stores looking for anything they can complain about to "SHOW THEIR SUPERIOR KNOWLEDGE", they are easy to spot especially on the forums, They generally have settled on one breed of some pet, then they make the Brash statements covering all LPS while only seeing the actual problem at one or two stores, so now all Stores are culprits, and abusers etc etc etc.
Geez i have even seen a few ( on a particular forum based in Canada ) that seems have a large group of individuals ( Noob's ) that like to go into the LFS and bait the clerks into giving them wrong answers. Like one Guy goes in and gives the clerk a vial of water and asks if it is OK for fish. ( it was Tap Water ) of course the clerk was not told it was Tap water, just is it ok. AM=0 NO2=0 NO3=3 water is ok per the clerk, of course there was chlorine in it which would have killed the fish. So now the LFS is Black Balled by this group as unknowledgeable.
BTW this guy had been asked to leave this store several times prior to this by his own admission. People like this dont see as they are doing anything wrong doing this.
So now to him ALL stores in this chain are useless, and he has no problems telling anyone that will listen how bad they are, His only retort when you point out his errors in presenting is... so, Prove me wrong. Then complains to the moderator when he was proved wrong, poor baby was being picked on.
Point is you are gonna find those types everywhere, self righteous hypocrites.