Need help fast

[viruzjk]

im hooking up my rena xp3 canister filter. i went to prime the filter and then plug it in but when the canister fills with water the water starts shooting out the side at the top where the lid gets clamped on i flooded my living room twice. i need help what am i dong worong?

 

[viruzjk]

the steps i took was i intalled everything according to book. lifted the quick disconect valve. filled the in line with water screwed the cap back on. shut the diconnect valve. then water starts filling canister, about 3/4 of the way full i plug it in about 10 seconds. the book says wait 2 minutes. whether i plug it in or not the water shoots out the sides. what am i dong wrong?????

 

[Max]

it sounds like you have a bad seal or have a seal seated poorly. I've never used a rena so this is just a guess.

 

[viruzjk]

how do i fix?

 

[viruzjk]

what do i do?

 

[Grins]

When you open it does the seal (the rubber boot or gasket) look to be on straight and with no damage to it? Like Max I'm guessing here.

 

[viruzjk]

no it looks tike it was twisted so how

 

[viruzjk]

i just bought it from petsolutions.com do i call them and ask for a new 1 or do i call rena. im kinda pissed cause i flooded my carpet twice.

 

[Max]

Well, you drain the cannister of course then open it and see if the seal is tightly set against the gap in the filter housing. You can take the blunt end of the screw driver and give it a gentel thump if needed. If that doesn't work I'd take it back to the lfs for advise of call the manufacturer. It shouldn't be too complicated since it sounds as if it is you may have a faulty unit. Think of it this way better now than at 3:30 A.M. after your tank has been set up for 8 months.
cheers \
Max

 

[Grins]

no it looks tike it was twisted so how

The seal was twisted? If it were me I'd try to straighten it out so it seals properly and then test it again...but this time in the bathtub.