Ok, so it is 2022, and this is still a problem. my filter is brand new and the center of my pump where the intake is overflows when it is at max speed, yet this is the only way to keep my bio wheel moving.
Welcome to AC!
How new is "brand new"? Clogged media is the usual cause of the problem. You may have to rinse & squeeze it out every week (in tank water or dechlorinated tap water). Did you cycle the tank (how?) & do you have fish or plants yet? Stuff extra media in there?
Tell us more about your tank please. Everything! Then we may have more questions. Pics can help too if you're allowed to post them yet (you may need 5 posts to do that, I don't recall the current rule on that).
You may want to start your own new thread instead of continuing a very old 1. There's a new thread/topic button or bar at the right top of each forum. You'll get more help that way.
Welcome to AC!
How new is "brand new"? Clogged media is the usual cause of the problem. You may have to rinse & squeeze it out every week (in tank water or dechlorinated tap water). Did you cycle the tank (how?) & do you have fish or plants yet? Stuff extra media in there?
Tell us more about your tank please. Everything! Then we may have more questions. Pics can help too if you're allowed to post them yet (you may need 5 posts to do that, I don't recall the current rule on that).
You may want to start your own new thread instead of continuing a very old 1. There's a new thread/topic button or bar at the right top of each forum. You'll get more help that way.
Make sure the intake tube is firmly seated. Did you see bubbles? It might have been sucking air. I'm glad it's working ok now.
You might want to use a sponge prefilter to keep debris, especially leaves, out of the filter. You'll need to rinse the prefilter every week or 2 but easier than cleaning the filter as much. I also like to use 2 filters on tanks over, say, 20 gallons, even less work. Is it a 60 breeder or 4ft tank?
We'd love to see pics when you get a chance.