Rwspear, I must warn you that the manager of Petsmart isn't the friendliest person on the planet and probably won't give two hoots about what you have to say. I used to take animals there for offsite adoption when I worked at a local no-kill shelter, and I found that he is very angry and unfriendly from what I saw. I know you have good intentions, and some people might listen to your concerns, but I highly doubt that you will get anywhere with that guy. But good luck with it and let us know how it goes! I am very curious!