Petsmart Screw Up

justahannah said:
It's not the building that has the copper piping, it's the actual aquatics system with the 90+ connected tanks and sump and whatnot (ours is an older set-up), so the water is constantly looping through it and copper continually leaching into the closed system. We did have a 10g set up with an HOB for the snails on a rack near the main tanks and we were doing WCs out of our utility sink in the back with no issue...little extra work, but the critters were doing well and totally worth it. It's actually our main set-up that's the problem, and that's where corporate wants the snails.
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lmao... that is just plain stupid it is a great example why large corporations are ruining the aquatic business.... because "corporal blockheads" don't know ANYTHING about what they're doing... this is a message... a huge discerning message to all experienced aquarists, all future generations of aquarists, young aquarists, and all who were in the aquarium hobby... this may just be the beginning of reform of all large blockhead-based corperations... we may be soon seeing large crouds outside all of the strongholds of large corperations...

oh shoot... sorry I went a little too far :) all is good... I just think I had too much ice cream :) sorry for the huge work... hehe :evil_lol:
 
justahannah said:
It's not the building that has the copper piping, it's the actual aquatics system with the 90+ connected tanks and sump and whatnot (ours is an older set-up), so the water is constantly looping through it and copper continually leaching into the closed system. We did have a 10g set up with an HOB for the snails on a rack near the main tanks and we were doing WCs out of our utility sink in the back with no issue...little extra work, but the critters were doing well and totally worth it. It's actually our main set-up that's the problem, and that's where corporate wants the snails.
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Stop ordering snails and other inverts until this problem is fixed? I suppose that'd get corporate PO'd too, though. :headshake2:
 
justahannah said:
just as bad, the store I work for has copper piping, so we were keeping our snails in a separate tank off the main system. A couple weeks ago the district manage came through and flipped, making my manager move them to their "designated tanks" immediately despite our protests and reasoning. So we're losing all of our snails within 2-3 days of recieving them, as well as killing other fish because the decaying snails are tanking our parameters. I'm pissed. My manager is compiling the evidence, but in the meantime since district says so, we're stuck. I rescued an ivory out of pity last delivery, I'll probably end up with more before this is fixed. Grrr...
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Having worked for PetSmart, I can tell you that leeched copper in the water supply is not a new issue. Tell your manager to contact Dr. Nick Saint-Erne, one of the corporate vets, and he can forward her detailed instructions on how to detoxify the copper with the addition of a chelating agent to the sump daily. It is a pretty easy fix.
 
I returned again to Petsmart today to return the out of date (As in it went bad in 2005 -.- ) CO2 activator packets. I talked with the manager about it and she felt bad at how out of date the packets were. She gave me a full refund on them and I got some plants instead. I informed her about them going bad and both of us checked 15 boxes of packets. All of them were expired by atleast 3 years.

Needles to say, I got plants instead and went to jewel and bought yeast. The CO2 is now working AWESOME with my own mixture.
 
I work for Petsmart, and we have PVC piping, I wish we had copper piping so all the MTS and pond snails would go away.... But on another note. Mostly all of my managers that might deal with fish know about the fish and other things to know what can go together and what cannot. I feel I am contributing a good amount of knowlegde to my store! Thanks to this website!
 
justahannah said:
just as bad, the store I work for has copper piping, so we were keeping our snails in a separate tank off the main system. A couple weeks ago the district manage came through and flipped, making my manager move them to their "designated tanks" immediately despite our protests and reasoning. So we're losing all of our snails within 2-3 days of recieving them, as well as killing other fish because the decaying snails are tanking our parameters. I'm pissed. My manager is compiling the evidence, but in the meantime since district says so, we're stuck. I rescued an ivory out of pity last delivery, I'll probably end up with more before this is fixed. Grrr...
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Im in the same situation, also do you guys treat the system with "quick cure".

It kills the snails too :(

Stupid Corporate Run Store\

We are adding sodium thisulfate to remove the copper after we dose the stuff..

I dont see why we cant use something else altogethor?
 
Is that what the soduim thisulfate does!? Adn yes we treat the system with quick cure... It turns everything BLUE. including you fingers. But after we treat we never have any snails die. The MTS just come up from the gravel and stay in the current.
But we dont have copper piping at all, execpt for the sink directly from the hot water heater.
 
Sorry Gotglock, didn't mean to hijack this thread! It's slick you got some plants out of the deal, even if the reason isn 't so cool.

We only use quick cure in the QT tanks in back. Sodium thiosulfate is the only thing we dose the main system with (it's in a big thing that does a slow drip into the sump), but I was only aware that it works as a basic dechlorinator and don't think it detoxes anything else.
 
Well at least your store has a slow dripper thing. I don't think anyone knows how to use it, or if it still works. I'm just wondering how our system is running still. We are down to one out of the three heaters, barely.
Anyone know whats in the quick cure that doesn't do well with inverts?
Sorry to hijack the thread:evil_lol:
 
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