Just a follow-up on this. I've been following the advice of the person at Big Al's, not doing the "unplug/plug until the pump kicks in" thing, and instead just plugging it in and being patient. MOST of the time it does indeed start up, but it sometimes takes 20 or 30 minutes. Last night I let it sit for over an hour before I finally gave in and flipped the power strip switch a few times to get it to start pumping again.
So, I called the same person at Big Al's, and he agrees that this is not normal (when he told me to wait, and that the pump would eventually come to life, he wasn't thinking 20 minutes). They're sending out a replacement.
I like the pump... it's quiet, and is (I think) the most energy-efficient pump available, which I assume also means less heat transferred to the water. I'm hopeful that I just got a dud, and that the replacement will work fine.
--Mike
So, I called the same person at Big Al's, and he agrees that this is not normal (when he told me to wait, and that the pump would eventually come to life, he wasn't thinking 20 minutes). They're sending out a replacement.
I like the pump... it's quiet, and is (I think) the most energy-efficient pump available, which I assume also means less heat transferred to the water. I'm hopeful that I just got a dud, and that the replacement will work fine.
--Mike
