Thank you. I contacted the seller to see if she could replace the dead snail and send the other 9 snails that were advertised and this is what I got back
" I actually sent you 5 cherry shrimps...I found another on my tank, that was the last of them. As for the apple snails, I guess I didn't do the posting right, as it was supposed to say 1 apple snail....I don't have anymore! I only had 1 left! Yes, your right, if the snail is hanging out of the shell, and when you touch it, it doesn't curl back up in its shell, its probably dead...or if you smell an odor. I'm very sorry for the misunderstanding. I even sent you a ton of extra plants."
not only did she miss post it but she doesent have anymore to replace the dead one! I'm asking for half of the money back and I dont think Im going to leave any feed back. The seller hasnt left feed back for me and I dont want her to leave bad feed back and ruin my 100% positive rating.