Super-Store with Horrific Aquarium Conditions

Ok, alot of people do not know this, but if you go to a store that has horrible conditions with their animals, you can complain to the city. Complaining here really does no good. You want those conditions fixed so call the city where your shop is at and make an offical complaint. Trust me, this does the trick, usually what will happen, here in Minneapolis, they will send out the health inspector, the same guy who goes to a resturant to make sure every thing is clean. Now if the store doesn't comply or gets nastey with the inspector, then things get really bad. They come in and check the water of the tanks and if they are off by a little bit, a ticket, but the store is given several warnings. But the city can shut down a store or place hefty fines on the store.

So if you have a serious complaint, make the call.

Also, if you want to give the store a heads up, I would make a call, and also send an hand written letter. Paper has more impact than an email. Emails get lost or just deleted, but paper. They can actually hold it and it seems more real to a corporate office. I would also get the manager's name of that department and the General manager's name of that store. Its pretty easy just give a call.
 
True Impact?

Enough people visit this site for it to have a fairly large impact. I do not know if it is taboo to name names, but as it is a personal opinion and not one endorsed by Aquaria Central, why not name some names and get an unofficial boycott going? Stores don't care about complaints, especially chains, that's what they have a PR department for. Hit them where it hurts, public opinion helps but giong for the wallet always ensures results!

(press isn't a bad way to go either, dropping a line to the ASPCA in your area could lead to a visit and consequentially a writeup in the local news, THAT'S bad for business!!)
 
I certainly don't shop there for pets :)

Not to sound like I'm backing down after such a fuss, but I want to see how they respond to my initial email before going further. I've got a personal interest in this corporation and I'm also balanced enough to understand that the fish tanks in the back corner aren't the primary concern for the store manager.....however...there are animals involved here, which is why I bypassed the store manager and communicated with corporate. I also know that corporate has been deep cutting the store's labor budget for the past couple of years. The equipment (or lack thereof) is also the responsibility of the corporate management.

I want this store to clean this up (the newer stores have advanced filtration) or discontinue fish sales. I want them to accomplish this and be sucessful.

I will be anxiously waiting their reply and doing spot checks to monitor progress. If none is made, I will then reconsider the next course of action necessary to get them to respond.

Hope this makes sense. :)
 
TheMightyQueenPixie said:
Personally I am a fan of the registered letter...Very offical like lol
The squeeky wheel gets the grease! Corporations are very concerned with public immage...Go to the top and then dont stop...Trick was right on the money. Report them! I am sooooooooo glad i dont have to shop at those big box stores...

We had a store here in the Twin Cities that was closed by to many complaints by customers to the city. As I said, complaining on here and doing nothing else goes no where. People will still shop at those stores in your area.
In the long run, probably only a handful of people from your area come here to AC and maybe a few may decide to read this thread. So in the long run, stopping one person from shopping there isnt doing much. Now complaining to the city, that holds weight. If you are a teenager though, I would have your parents call for you and have them lodge the complaint. Sorry but Age makes a difference, Adults will be taken more seriously than teenagers in something like this. But if you feel strongly about this, do it, and if you can get your friends to complain as well, that is even better.
 
Yeah, just ask questions about water quality etc, and if and when the staff cannot answer them, ask to speak with the manager. If they cant explain the deplorable conditions then they could surely give you a contact of someone in charge.

Its excellent that you follwed this up and are obviously concerned - there is a huge misconception that anything that lives in water can handle neglect and poor conditions. Good stuff
 
Roan Art said:
Also, if you have a camera phone, take some pictures when no one is watching. Nothing like hard, cold evidence.

Roan

Personaly I would make sure someone (an employee) is looking when i take the pictures they obviously dont give a rat's behind and i agree with graphicdesign_r and about the sticky cuz it really is nice just to vent sometimes
 
I had my camera phone with me - not sure why I didn't take a photo. The thought crossed my mind, but I really wasn't sure how to handle the situation.
So I just stared in amazement and went home. :duh:
 
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