Tampa Bay Cichlids/Bluegrass Aquatics- what happened?

[FishAddict74]

I ordered from both many times in the past and everything was great. This last time about a year ago i ordered a breeding group of A. Kandeense and 5 of the six were DOA and way too small to be sold, let alone sexed.He texted me and said he would send replacements and then ghosted me.Now that the lone survivor is an adult male, it’s not even a Kandeense, it’s a sulfurhead. I decided to check the reviews and damn! They have been BAAAAAADDD for a couple years or so. I’m just wondering if anyone knows why this once good company has gotten so bad? Did he just stop giving AF or what?

 

[dougall]

Unfortunately a quick Google shows nothing but bad reviews and findings that he hasn't filed needed paperwork in some time.. I assume registering as a business .



Hopefully you got your money back, or were able to charge it back.

Sorry you had to go through this, it's a shame as there are some awesome mail order retailers out there that won't get a chance because of crappy experiences elsewhere.

 

[FishAddict74]

Unfortunately a quick Google shows nothing but bad reviews and findings that he hasn't filed needed paperwork in some time.. I assume registering as a business .



Hopefully you got your money back, or were able to charge it back.

Sorry you had to go through this, it's a shame as there are some awesome mail order retailers out there that won't get a chance because of crappy experiences elsewhere.

It’s very confusing because it used to be a great company and was my go to for rifties since 2015. This bad stuff seems to be in the last year or two. It’s very odd. But ya, I got my money back, I filed a dispute with PayPal and said I paid for 6 live fish and I received one, I saved the text from him offering replacements as well.
But ya, there’s great online stores, I buy 95% of my fish online

 

[johnson@]

Hi everyone, thanks for sharing your experiences! We truly appreciate your continued support over the years.

@moonwhites I’m glad to hear you’ve had great results with your past orders. We always aim to maintain consistent quality and healthy genetics for koi and goldfish. If there was any issue with your recent order, please reach out directly so we can review and make it right.

A Angelfish thank you for your loyalty since 2015! It’s great to know you’ve enjoyed our service and fish quality. We’re constantly improving our breeding and shipping processes to ensure every customer receives vibrant, healthy fish.

Our goal is to keep communication open and provide the best experience possible. If anyone has questions about sizing, shipping, or care tips, feel free to message us anytime we’re happy to help!

 

[lolablack]

That sounds like a nightmare scenario. Really sorry you had to deal with that. I appreciate you sharing your experience—it definitely saves the rest of us from a similar headache.

 

[lolablack]

That sounds like a nightmare scenario. Really sorry you had to deal with that. I appreciate you sharing your experience—it definitely saves the rest of us from a similar headache.

I’ve been spending quite a bit of time on this website lately, and I think you might enjoy it too.