Hey Kimmisc. It is possible that the biospira you got was dead. The bacteria need to be kept refrigerated the entire time that they're in the package. Just because it got to you cold, doesn't mean that it was kept that way all the way up until the point it got to whatever location it was shipped from. If it came out of the package as a brownish liquid, it was most likely dead.
Look around this site and you'll see a lot of people who have had no luck with biospira (myself included). The stuff is expensive and it's literally a crapshoot as to whether or not it will work.
For your situation, keep doing PWC's daily, if needed. Try to get a hold of some filter squeezings if you can. You can risk some from your LFS (Just ask them for a bag full of fresh squeezed filter juice) or, a much safer alternative, ask a friend or relative for some of their filter media (assuming someone you know has a tank). If you can get the stuff, add it directly to the filter.
If you can't get a hold of some filter squeezings/used media, just sit tight. Keep doing the PWC's and in a week or two, you should start seeing some results.
Or, depending on your lighting, you could add some easy to grow plants. This might be a good alternative for you since the plants will most likely have the bacteria you need growing on their leaves. Plus, they'll eat up some of the ammonia for you. Like I said, it all depends on your lighting. Good luck.
