They FORGOT to ship my fish!?

Glad to hear it worked out! Being calm and polite but direct is always the way to go when dealing with customer service. With a reputable company, they will almost always try to give you a deal and "make it right" as much as they can.
 
Sorry I missed this thread getting updated some how......

I did receive the order & everything worked out great!
 
add in a spooooon of nitrates if your bacteria are starving =x

myswtsins said:
Harm done - Harm is pretty minimal but the plants/bacteria will suffer (I can't add them to tank without the new fish cause they will just end up killing off the extra bacteria instead of being helpful on top of the bacteria, I just don't know how to explain that), right now I have NO rocks in my fish tank & there is only 8 mbuna in there so the fish will suffer totally unneeded stress & my back is killing me from removing all those rocks! :silly:

Being up till 3am was not a rush last minute unprepared thing. I did it last minute on purpose to keep the bacteria in tack and because that is what THEY recommended to me, to do it as late as possible the night before.
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