sell it on ebay but note the small leak people still buy them and repair them. then buy a FX5 life will be so much happier 
Very UNHAPPY with Ehiem (product and service)
- Thread starter Bonne46
- Start date
CWO4GUNNER
USN/USCG 1974-2004 Weps
Well by now I would have gotten my return authorization sent it back and had my money. I may have had to do some legal arm twisting, but if it was still under warranty Id a had it straitened out by now.
I did list were the leak was and was told to replace those two o-rings, did that and nothing...
I would of had everything done with the maufactor first but I got no help from them through email so I resorted to asking you guys and replaced what was told. Now that I replaced the primer o-ring that cancels the warranty...
I would of had everything done with the maufactor first but I got no help from them through email so I resorted to asking you guys and replaced what was told. Now that I replaced the primer o-ring that cancels the warranty...
I wish you lived closer to me so I could help you with your filter leaking problem. I understand how frustrating your problem is.
Is there any chance you have a local fish store with a sympathetic owner or employee that is familiar with your Eheim 2026 that could help you out? Or maybe a local fish club member that could help you fix this filter?
I don't normally suggest doing this but I would re-install the original primer o-ring and the other seals you replaced and return the filter to either the store you purchased it from or get a return slip from Eheim & return it to them. The warranty normally only covers manufacturing defects but you might want to see if it can still be returned. BTW, there is no way to tell if you have tried replacing the primer o-ring, as long as you have re-assembled the filter properly.
Is there any chance you have a local fish store with a sympathetic owner or employee that is familiar with your Eheim 2026 that could help you out? Or maybe a local fish club member that could help you fix this filter?
I don't normally suggest doing this but I would re-install the original primer o-ring and the other seals you replaced and return the filter to either the store you purchased it from or get a return slip from Eheim & return it to them. The warranty normally only covers manufacturing defects but you might want to see if it can still be returned. BTW, there is no way to tell if you have tried replacing the primer o-ring, as long as you have re-assembled the filter properly.
The problem Ehiem has is that they know no one will go legal for such a cheap price in a filter, so they ignore their legal obligations to a guarantee. This is not the first time I have heard this about Ehiem. Report them to the BBB for not honoring their supposed guarantee, watch them take a different attitude then. You buy their product in good faith and they guarantee this product and they have to legally honor it. If not, report it to the BBB or Consumer Affairs, State Attorney Generals Office and watch them get a whole new attitude about their product.
No one likes to do such things, but sometimes your left with no choices. It is not up to you to fix that filter if it is under guarantee, it is the obligation of the manufacturer and if you have to fix it, then bill them... Sound silly, I think not.. They are leaving you with no choices..
No one likes to do such things, but sometimes your left with no choices. It is not up to you to fix that filter if it is under guarantee, it is the obligation of the manufacturer and if you have to fix it, then bill them... Sound silly, I think not.. They are leaving you with no choices..
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I had suggested dumping the eheim & all canisters! go AC!! save tons of $ easier to maintain/clean, runs quietly, great water flow, self priming, saves $. what more can one ask for?!
There are numerous Fish Clubs in NJ. Contact an officer and ask if they know of anyone in your area who has experience with that model. Someone should be able to diagnose the issue.
