I usually don't buy fish there, but I was there and they had some otos and my LFS did not, so I bought them. I probably got lucky, but the lady said they weren't selling very well so had been in the tank for over a week. They are doing well now, probably thanks to that "grace period" to recover from the shipping. The two nearest me aren't great, but not the horror shows that some people tank about. No worse than the LFSs around as far as dead/iched up fish go.