Not all tetras like warm water. Cardinals and other tetras perfer around 74-82 depending on species and where they came from. I work in a small LFS and the tetras here are kept at 74-76 and my neons are at 78-80. But they can go down to 72-70 which is still warm. Petsmart/co follow w guideline and most don't know what they are talking about. They will sell you a sick fish and not care to them its money.