First of all, I don't want this to sound uber contrary, as text has a way of sounding cold, but in any case here it goes. Hobbyist Liquid test kits have notoriously bad accuracy when testing for things like PO4, K, Iron, even Nitrate. The only way you are going to get even close to accurate results from these kits, is if you calibrate them with known good stock solutions. I seriously doubt that there are many LFS out there that do this, as most hobbyists don't bother with it. My API nitrate kt was about 10ppm off, and 2 separate API Phosphate kits were off by about 2ppm(which is significant considering the scale on which we measure PO4). Testing, and especially the false readings that these kits show can definitely lead you astray, not to mention cause some serious nutrient neurosis.
The fact of the matter is, that if the person isn't dosing any macro or micro nutrients, eventually it will lead to deficiencies like this. The yellowing of the leaves is indicative of a nitrate deficiency. The leaves melting from the inside out is indicative of potassium and phosphate deficiency(especially in Java fern and Anubias sp.)
Bottom line, plants need food, and if you aren't giving it to them, at least in the form of some flourish comprehensive or something similar, they are going to starve and exhibit symptoms such as this.