dtn23 said:
Even if you'd like to blame the cycle, the fish are showing no signs of stress from any kind of spike.
Signs of stress are not always so easily determined. Of course I can't know if they were under stress or not and from what you described, it seems like they were not. But not all fish will gasp for air at the top of the water or show other bizarre behavior. It goes back to the source and how they were bred.... all of which are not in the best conditions so a weakened immune system needs very little to push them over the edge and the fish doesn't have time to really be in distress.
And the ammonia doesn't really need to 'spike' to kill a fish that's already unhealthy. As I mentioned in another reply, I've lost many fish from PS, especially guppies. And the majority that died, died more than a week after being home. But I don't think I've lost a single offspring that's in the same tank for a couple of months now (except of course some fry getting eaten).
dtn23 said:
I would also like to know how the cycle isn't complete.
It may be cycled. But it seems like everything else has been ruled out or accounted for so I believe that's why those with more experience than I are thinking it could not be fully cycled yet. Doing 25% water changes weekly could be preventing it from cycleing completely.
I know it's frustrating. I've been in the same situation and just can't figure out why something died. I had 7 roseline sharks from PetSmart that were in a tank for two months, by themselves, no other inhabitants, seemingly happy... eating well, colors real good. Then one morning we found one dead. Next day another. Next morning after that another then that same day in the evening another. One or two a day until all 7 were gone just like that. Water parameters were excellent. I just couldn't figure it out. It made absolutely no sense. So without changing the water or doing anything to the tank, I put in some other fish (not roseline's, don't remember exactly what now). After 2 months they were happy as could be. I had to move them out to another tank so I could put in some marbled crayfish. The crayfish are still good and one is berried up.
Anyway, just trying to explain that sometimes, it's unexplainable
You mentioned your GF using glass cleaner on the tank (just carefully spray it onto the paper towel instead of on the glass and it will be fine). Does she use any kind of room deodorizer? On the carpet? Burn scented candles in the same room?