Don't nearly all policies require a water sample WITH the dead fish, to be sure it didn't die due to the aquarist's carelessness?
If the fish died because you housed it in an improper environment, no moneys back.
That's the way it's supposed to work, although they still get their money back, just no more fish to kill. Unfortunately, most chains seem to test with strips, so of course it reads "fine." Half the time my coworkers give them new fish without the receipt, fish and/or water sample.Don't nearly all policies require a water sample WITH the dead fish, to be sure it didn't die due to the aquarist's carelessness?
If the fish died because you housed it in an improper environment, no moneys back.