Email complaint to a local chain pet store

Good luck! Your letter is very well worded. I sent a letter to the HQ of a chain store near my house because I watched an employee sell a goldfish and a 1g tank for it. I was ignored by the man purchasing the tank, and the department manager, and the store manager. The note I got back said that the company is not responsible for supplying customers with knowledge about the animals that they sell, and that if I was interested in fish care I should check out the books they sell. I hope that you get a better response!
 
this is one of the very reasons why i have a qt and i know what i am going to get. its sad but the people working in the stores min wage mostly young just putting in the hours. you can put the blame like everyone does on another person or might want to step up. go to the lfs maybe with the higher prices but better fish? i hope so. make sure you have a qt. make sure you know what your buying before you buy.

Yes we are going to set up a QT tank for our future purchases, but still, I think it is sad to pay for a sick fish, only for the reasong that I have to assume we are part of the small small percentage of people who will actually take the time to research what is wrong and spend the money to fix it, I would thhink most people would simply let the "poor fishy" die and just get another one. This is why it is irritating.

Secondly, on your comments about doing our research before we buy, we tried that route with no success. We had our hearts set on figure 8 puffers for probably a good 6 months, and kept being told by this chain store as well as our two locally owned stores that "maybe they will be in next week in the order, but we never know what we get in our orders, they just send whatever". After waiting and waiting we decided that neither was really interested in our business and instead go down with the knowledge we already had.... we knew we wanted puffers... and they had a brackish tank set up... with Red Eye Puffers in it, we went a step firther and asked the girl that heads the fish section at this store if they were indeed brackish, and she assured us that they most certanily were.
 
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I like the wording, and think it is polite, concise, and effective. I wonder what would happen if all the hobbyists on here, say mass-lobbied to ban the selling of pacus/red-tailed catfish/ID sharks besides by specialty license.

I think it would be a great idea if all hobbyist starting mass-emailing chain stores to let them know what we think of them and their practices. After all it is not the average joe blow who buys a 20 gallon tank and a few fish, runs the tank for a few months until the fish die, then sells the tank in a yard sale that keep these stores running, it is the addicts like us who keep wanting.... I mean needing more and more who line their pockets with cash... they should be at our mercy.
 
lol P.U. is certanily not a very good chain for taking care of their animals, its too bad there is not some organization to penalize them for this abuse.

All this time I have been a member and I had no idea you were a maritimer DP!

Didn't know you were either. We're taking over :grinyes:

i think keeping bettas in the cups and keeping them in dyed blue water should be animal abuse and be charged yet no one for some reason care about fish -.- that really grinds my gears...also at my lfs i request to have this one lady that actualy knows what shes talking about lol

The cups, I'm with you there... But the blueness is made by some kind of tablet or something for stress. It's a good way to see if your LFS is doing WC's, though ;)

I think it would be a great idea if all hobbyist starting mass-emailing chain stores to let them know what we think of them and their practices. After all it is not the average joe blow who buys a 20 gallon tank and a few fish, runs the tank for a few months until the fish die, then sells the tank in a yard sale that keep these stores running, it is the addicts like us who keep wanting.... I mean needing more and more who line their pockets with cash... they should be at our mercy.

Don't forget rallies and protests, now. :) Maybe we should have an AC event where people can schedule different mass-email sends?
 
i think keeping bettas in the cups and keeping them in dyed blue water should be animal abuse and be charged yet no one for some reason care about fish -.- that really grinds my gears...also at my lfs i request to have this one lady that actualy knows what shes talking about lol

family guy quote... ive never heard of anywhere keepin em in dyed blue water?!?1 what it it some kind of way to change their color?

The note I got back said that the company is not responsible for supplying customers with knowledge about the animals that they sell, and that if I was interested in fish care I should check out the books they sell. I hope that you get a better response!

WOW alls i can say is WOW........well one guy at my lfs, hes 24, and i'll be 22 in sept. (im jinkz's b-day buddy:headbang2:) and he thinks he knows everything, the other week he ytold me i could have 5-6 african cichlids in a 10 gallon and it would be "perfect"........i almost told the guy where to shove his information.....but i like the place considering the manager knows alot about the fish, and i wish he'd reconsider hiring me.....seen as this site (I FREAKIN LOVE THE A.C. AND ITS MEMBERS!!!!!!) has taught me so much! and iam learning new stuff everyday!!
 
I would be more than happy to help organize this in any way. Collecting emails, writting, anything. Do you have msn? Perhaps we should talk on there to see what we can come up with.

I do have msn. Sounds like a good idea :)
 
I think it would be a great idea if all hobbyist starting mass-emailing chain stores to let them know what we think of them and their practices. After all it is not the average joe blow who buys a 20 gallon tank and a few fish, runs the tank for a few months until the fish die, then sells the tank in a yard sale that keep these stores running, it is the addicts like us who keep wanting.... I mean needing more and more who line their pockets with cash... they should be at our mercy.

my other half and I are at one on this issue. After I learned a little too late that my red-eyes were indeed freshwater fish I informed the employees that they wre indeed freshwater, but when we went to see if they had been moved they were still there. That's why we sent the email to corporate.

We now have a 10g tank that we are setting up for RCS that we can use as a QT when we need to, although our tanks are fully stocked at the moment, so there wont be any new aquisitions until christmas(ish) when we do some upgrading of tanks (2 new 55g) one for my GSP and one that is yet undecided. At this poing we will be getting all of our fish at once, from the more reputable store in the area so we will be able to QT in the new 55 undecided tank for the larger fish that we wil originally pur in and in the 10 for smaller new aquisitions if need be.

Even the conditions of puppies is rediculous. Half grown puppies (larger breeds), usually 2 or more to an area meant to house one or two small puppies. They lie in their own filth and are horrendously over priced. Say $1000 for a mixed breed?? Thats an average, it's horrible.

All it does is cause animals that will have major problem in their new homes, hard to house train & nearly imposible to crate train as they are now accoustomed to lying in their own feces, going poop and pee where they eat and so fort.

If a puppy does not sell, it is moved to a different location to be tried again. I have no idea what they do after that.

But it makes me sick. We have one LFS in the area that only "sells" rescue animals from the local shelter. We will be doing all of our business with them if at all possible, but they only do FW and we would like to get into marine, so LFS #2 will have to get our business for and SW fish. Never again will I step through the door of the chain store or turn my good intended money for my beloved pets, furred and finned, into blood money for a greedy corporation and I want to try to organize a protest againt them with some other people on a local pet forum, but I have no idea who, if anyone will listen.
 
As above,good luck, I also sent a letter to the HQ's of a chain but I did not even get a response.
 
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