Arizona Aquatic Gardens

[sardesign]

i had a horrible experience.

order

6 medium clown loaches [2-3"]
6 SAEs juvenile

delivered [2 weeks late]

6 tiny clown loaches [under 1"]
5 SAEs juvenile [1 dead + 1 missing]

within 2 days

6 dead clown loaches
2 dead SAEs


i will never order from them again.

 

[vampie]

I feel kinda bad for their customers, since they're probably new to fishkeeping. I think anyone who's been around awhile would've already heard of their horrible, notorious reputation.

 

[Gracecat]

Well... I wish I had found this thread yesterday. I ordered... and thankfully did not stock my heavily planted 150 from their website.

4 Bolivian Rams
8 Purple Passion Danios
6 Featherfin Rainbows
6 Boesemi Rainbows

Has anyone had any good from them?

 

[vanillarum]

Just to add to the mix. I ordered some shrimp and plant fertilizer from them BEFORE I saw this thread. The fertilizer and the shrimp arrived yesterday. They were packed pretty good, no DOAs, but I only received 2 out of the 4 types of shrimp that I had ordered. No note, no explanation, just no shrimp. I fired off an e-mail to them but have not heard a word. It HAS been less than 24 hours, and no, I was not charged for the shrimp I did not receive. I just think a little communication would be nice. So I don't think I 'll be ordering from them again unless I get some kind of response. I'll keep you informed.

 

[timinny]

there communication on stuff not in stock, shipping small fish, not filling entire order, make me not want to order from them anymore, i will say i got of the rams and they do look great, none of my fish died during acclamization, good luck to all, peace

 

[Gracecat]

Good to hear it timinny.

I'll post the status of my arrivals when they show up on my doorstep.

 

[theotheragentm]

They're good for pick up only. That way you can see your stock.

 

[br553]

I ordered some bulb plants from them a while back. Out of 18 plants ordered, 3 were eventualy DOA (never sprouted) and 2 that were supposed to be a type of apon were actually dwarf lillies. One that was supposed to be a aponogeton bovinanus turned out to be a madagascar lace plant.

 

[vanillarum]

I just received an e-mail from them, answering my e-mail concerning items not being shipped. The e-mail said that if I had read the invoice (I thought I did ?) I would have noticed in the bottom left hand corner it stated that those items were not in stock and would be shipped next week ! Unfortunately I don't have the invoice. Wish I'd seen that before I went out and ordered more elsewhere ! Oh well, the more the merrier ! At least I got an answer to my e-mail !

 

[wataugachicken]

ugh, i hope you don't get charged TWICE for shipping. you might want to ask about that. . . .