Online stores

TheFanatic said:
I placed an order with DrFosterSmith around the 20th of Feb. Regular shipping. I tracked it. Showed up here at the Fedex or UPS in St. Louis and it was damaged so they shipped it back. I never even saw it. I emailed DFS and asked where my package was. They had the package back for a couple of days when I emailed them. They had no idea they had it back. Who know how long it would've gone before they would've told me that my package would be late.

They were "kind enough" to re ship it at no charge. WTF? Was I supposed to pay for shipping twice? The kindness abounds!?!?

I got the package 2 days ago. More than 2 weeks after I ordered it....
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mixed reviews on every online store, its what the company does to make up and make the customer happy, there were a few members here and i think recently GrannylvsFish got some frozen bottles of flourish, Dr fosters replaced them without questions.
 
bk828 said:
mixed reviews on every online store, its what the company does to make up and make the customer happy, there were a few members here and i think recently GrannylvsFish got some frozen bottles of flourish, Dr fosters replaced them without questions.
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I do most of my ordering through them and don't plan on changing after one bad experience. They still get the benefit of the doubt for now.

But now that I found out about the whole Petsmart and printing off the website ad I will be using that more often for things I need right away!!!:headbang2:
 
Mgamer20o0 said:
might not have been the docs fault for the package going back.... who knows.... i have had big als credit my account for things i wasnt happy with.
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Could be. I let it slide this time...

Hey Gamer, I asked about some ground cover and some shrimps in your sales thread. How about givin' a brutha a shout out in a PM about some prices!?!?
 
I've used all 3 and Petsolutions is the quickest, Then big Al's, and Foster&Smith.
Depends on what you need they all don't carry the same thing.
 
well they deal with more then just fish. thats why for a long time i used bigals. since they had everything i wanted. yes here and there might be cheaper but once i added in shippnig it was cheaper just to buy from one place. now i shop at kensfish.com its smaller not as many items but good prices
 
Mgamer20o0 said:
well they deal with more then just fish. thats why for a long time i used bigals. since they had everything i wanted. yes here and there might be cheaper but once i added in shippnig it was cheaper just to buy from one place. now i shop at kensfish.com its smaller not as many items but good prices
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+ your choice of shipping (USPS or UPS)
 
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