Not only should she not get her money back, I'd accuse of her being cruel to those fish by leaving them to die at the post office.
She should have emailed you to let know there's a problem that she can't pick up the fish for some reason or they haven't arrived yet./ are lost/.And that problem better be some kind of emergency.
She should have emailed you to let know there's a problem that she can't pick up the fish for some reason or they haven't arrived yet./ are lost/.And that problem better be some kind of emergency.