Very UNHAPPY with Ehiem (product and service)

[nc0gnet0]

OK, JUST BUY A FLUVAL HAGEN FX5 and be done

Amen!!

 

[dudley]

OK, I hate to admit it but just checked out the Eheim website and the recommendation for servicing the sealing rings (o-rings) and double tap valves is either the Eheim lubrication spray/grease packet OR ordinary petroleum jelly (Vaseline). Here is the link http://http://www.eheim.de/eheim/inhalte/index.jsp?id=31494&typ=faq&bereich=produkte

I have been guilty of recommending only the Eheim product or silicone plumber's grease for potable water use. Please do follow the recommendation of your particular manufacturer though for which lubricant is best for the pliable seals in your filter.

 

[Bonne46]

Well I used the Eheim lubricant that came with the filter for the main seal yesterday. Today when I woke up I noticed the container I put the filter in (just in case it leaked, it wouldn't ruin anything) and notice it has alot of water in it.

So I am guessing my main seal is shot. I will have to order one, no biggie. Question for you guys is any other o-rings I should replace as well? And does anyone know the part numbers?

 

[J double R]

yeah, go ahead and replace your double tap seals (where the intake/output attaches to the filter). cheap, peace of mind.

http://www.bigalsonline.com/edealin...medium=Comparison+Shopping&CAWELAID=388704869

 

[dudley]

The Eheim part numbers are 744 419 0 for the double tap seals (o-rings); impeller shaft with black rubber bushings-744 439 0; o-ring/gasket for filter head- 734 315 0; and rubber bushings for trays (3 pack)-734 339 0.

I keep these 4 items on hand for emergency repairs, especially the impeller shaft.

 

[Bonne46]

Anyone know any other sites that carry the Eheim gaskets/ o-rings. Bigalsonline only carries one O-ring.

 

[dudley]

Look here at Bigals

http://www.bigalsonline.com/edealinv/servlet/ExecMacro?omni_scAdd=scAdd&nurl=control%2FBrowseCatalog.vm&eurl=control%2FBrowseCatalog.vm&rurl=control%2FBrowseCatalog.vm&ctl_nbr=3684&queryType=0&path=&offset=&hits=&sortby=&query=2028+parts

and rubber bushings http://www.bigalsonline.com/BigAlsUS/ctl3684/cp18651/si1382808/cl0/eheimrubberbushing3pcs

The descriptions unfortunately don't include Eheim part numbers but they are correct.

 

[Bonne46]

Thanks dudley, I was looking at part numbers and thought I was screwed.

 

[mott]

Did you ever fix this problem?

 

[Bonne46]

Actually just got my O-rings and main gasket seal in today from bigalsonline. Just have to go out and get vaseline I guess since I used up all my Eheim lube. Unless my lfs has some..